Support

Simply register with your phone number, then enter the activation code we sent to you, your email address and your password. Your registration is done!

Please confirm you entered your mobile number correctly and make sure it is a valid Australian mobile number. You can always contact us via email or call us for help.

Just click “Forgot Password?” at the login page. We will send a security code to your email address to reset your password. If you didn't receive the security code, please contact us via email or call us for help.

You will receive shopping rewards in the form of T-Points (1 T-Point = AU$ 1), from in-app spendings and other events/campaigns.

You can earn T-Points through shopping in-app, once your order has been fulfilled, you should be receiving the rewards (T-Points) after 5 business days. Alternatively, you can earn it by referring friends to download the Tanggram app, you will receive up to 10 T-Points subject to terms and conditions.

Currently we will reward you the T-Points with the exchange rate of: 1 T-Point = AU$ 1.

Refer your friends to join Tanggram and receive T-Points rewards for both of you.

You can make a referral by letting your friends scan your unique QR code, sending them an invitation link or an invitation code. Check out the referral options in the ‘My Account’ tab under ‘Refer Friends’.